17 objectives your community engagement tool should meet
Citizen participation comes in many different packages today, especially web-based services that extend the physical meeting. Public participation is mandated and an important component to community development activities relating to transit, economic development, housing, and new construction issues. Many start-ups have emerged as a result of the demand for more efficient ways citizens can communicate with their government. The need for greater transparency accompanied by the desire for instant gratification has led to an emergence of online tools for 311 reporting, townhall meetings, charettes, and advisory meetings. We have seen that web-based applications make communication easier and more efficient.